Terms of Service

These Terms of Service (the Terms) are a binding agreement between you and Clarity Search AI, Inc. (Clarity, we, us) governing your use of the Clarity Search AI platform at claritysearch.ai, this website, our free tools, and any related services (together, the Service). By creating an account, clicking to accept, or using any part of the Service, you agree to these Terms and to our Privacy Policy.

If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and you in these Terms means that organization. If you do not agree to these Terms, do not use the Service.

Clarity Search AI is an AI content agent platform. Depending on your plan and configuration, the Service can:

• Monitor how AI engines (such as ChatGPT, Claude, Gemini, and Perplexity) answer questions relevant to your brand, and track mentions, sentiment, and competitors over time.
• Audit your website for AI-readiness: crawlability, structured data, content structure, technical issues, and similar signals.
• Create and publish content on your behalf: drafting pages, blog posts, schema markup, and related assets, and, where you connect a content management system or code repository, publishing that content to your properties.
• Attribute AI-referred traffic and outcomes using data from analytics services you connect, such as your web analytics and search performance accounts.

The exact features available to you depend on your plan. We may add, change, or remove features over time; where a change materially reduces the core functionality of a paid plan, we will give you reasonable advance notice.

You must be at least 16 years old and able to form a binding contract to use the Service. The Service is built for businesses and professional use; it is not directed at children.

You are responsible for the accuracy of the information you provide at signup, for maintaining the confidentiality of your credentials, and for all activity that occurs under your account, including activity by team members you invite. Notify us promptly at support@claritysearch.ai if you suspect unauthorized use of your account. We may suspend or refuse accounts that provide false information or that we reasonably believe pose a risk to the Service or to others.

Paid plans, their prices, and what they include are described on our pricing page and at checkout. Payments are processed by Stripe; we do not store your full card details. By subscribing you authorize us and Stripe to charge your payment method on a recurring basis.

• Renewal. Subscriptions renew automatically at the end of each billing period (monthly or annual) until you cancel.
• Cancellation. You can cancel at any time from the billing settings in the app or by contacting us. Cancellation takes effect at the end of your current billing period; you keep access until then.
• Plan changes. You can upgrade or downgrade in the app. The timing and any proration of a plan change are shown to you at the moment you confirm it.
• Refunds. Except where required by applicable law, all fees are non-refundable and we do not provide refunds or credits for partial billing periods, unused features, or periods where you did not use the Service.
• Price changes. We may change prices. For existing subscriptions, a price change takes effect no earlier than your next billing period and only after we have given you at least 30 days notice, so you always have the chance to cancel first.
• Non-payment. If a charge fails, we may retry it and may suspend or downgrade your account after reasonable notice until payment is made.
• Taxes. Fees are exclusive of taxes; you are responsible for any applicable sales, VAT, or similar taxes, except taxes on our income.

We offer a free plan and free tools on this site (for example the full report, AI readiness score, AI visibility check, page speed check, llms.txt tools, and schema validator). These are provided as a courtesy, as is, with no service commitments. We may rate-limit, change, or discontinue them at any time.

When you submit a URL to a free tool, you represent that you are authorized to have that site fetched and analyzed. The tools fetch publicly accessible pages only, and results are automated estimates, not certifications. Do not use the free tools to probe, scan, or analyze websites you have no right to analyze, and do not use them at abusive volume or to build a competing dataset or service.

You agree not to, and not to permit anyone else to:

• Use the Service to create, publish, or distribute content that is unlawful, infringing, deceptive, defamatory, or harmful, or that violates any third party’s rights.
• Use the Service to send spam, or to manipulate AI engines or search services in ways that violate those services’ terms or applicable law.
• Probe, scan, or test the vulnerability of the Service, bypass its access controls or usage limits, or interfere with its operation.
• Scrape, harvest, or bulk-extract data from the Service, or access it by automated means other than the interfaces we provide.
• Resell, sublicense, or white-label the Service, or use it on behalf of third parties as a service bureau, except under a plan or written agreement that expressly allows it (for example an agency arrangement).
• Reverse engineer, decompile, or attempt to extract the source code, models, or prompts of the Service, except to the extent a law expressly permits it despite this limit.
• Submit content or connect accounts you do not have the rights or permissions to submit or connect.

We may investigate suspected violations and may suspend or terminate accounts engaged in them.

Your content stays yours. You retain all ownership rights in the content, data, and materials you submit to the Service or that the Service retrieves from your properties and connected accounts (Customer Content). You grant us a worldwide, non-exclusive license to host, copy, process, transmit, display, and modify Customer Content solely to provide and improve the Service, to publish content to your properties at your direction, and as otherwise permitted by these Terms and our Privacy Policy.

AI output. The Service uses third-party large language models to analyze your site and to generate drafts, recommendations, schema, and other output (Output). To the extent we hold any rights in Output generated for you, we assign them to you upon your lawful use of the Service. You should be aware that AI output can be inaccurate, incomplete, or similar to output generated for others, and that no party can guarantee that AI-generated text is protectable by copyright.

You are the editor. You are responsible for reviewing Output before you publish or rely on it, including anything the Service publishes at your direction through an automated schedule you configured. We do not guarantee that Output is accurate, original, compliant with laws that apply to your industry, or suitable for any particular purpose. Everything published to your properties is published under your authority and is your responsibility.

This section matters, so we will be blunt. AI engines, search engines, and answer services are operated by third parties. We do not control how they crawl, rank, cite, summarize, or recommend anything, and their behavior changes constantly.

We do not promise, and you should not expect as a contractual matter, any particular mention, citation, ranking, recommendation, sentiment, traffic level, lead volume, conversion rate, or revenue outcome. Metrics shown in the Service (including visibility scores, attribution, and revenue estimates) are estimates derived from sampling and from data sources with inherent gaps, and are provided for directional insight only. Case studies and statistics on our site describe specific customers and studies, not a promise about your results.

Parts of the Service work by connecting to accounts you control, such as Google Analytics and Google Search Console (via Google OAuth), GitHub (via our GitHub App, for example to open pull requests with site-health fixes or blog content), and content management systems the product supports (such as WordPress, Webflow, Shopify, or Framer). When you connect an account:

• You authorize us to access and use that account as needed to provide the features you enable, within the permission scopes you grant.
• You represent that you have the right to connect it and to authorize those actions (for example, that you administer the analytics property, repository, or CMS).
• You can revoke access at any time: by disconnecting the integration in the app, through the third party’s own security settings (for example your Google account permissions or your GitHub App installations), or by asking us. Revoking access disables the features that depend on it.
• Your use of each connected service remains governed by that service’s own terms, and we are not responsible for changes those services make to their APIs, policies, or availability.

Actions the Service takes through a connected account (publishing a post, opening a pull request, updating a page) are taken on your behalf and at your direction, whether triggered manually or by an automation you configured.

The Service itself, including its software, agents, design, interfaces, documentation, and branding, is owned by Clarity and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable-for-breach license to access and use the Service in accordance with these Terms and your plan. No rights are granted except as expressly set out here; we reserve all other rights.

If you send us ideas, suggestions, or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose, without obligation or compensation to you. We will never use feedback in a way that identifies you publicly without your permission.

The Service is built with and depends on third-party services, including AI model providers (such as OpenAI, Anthropic, Google, and Perplexity), payment processing (Stripe), authentication and data infrastructure (Supabase), hosting, support, email, and analytics providers. These are listed with their roles in our Privacy Policy. Third-party services are governed by their own terms and privacy policies, and we are not responsible for their acts, omissions, or outages, though we choose and monitor our providers with care.

By you. You may stop using the Service and cancel your subscription at any time (see the billing section for timing), and you may request deletion of your account and data as described in the Privacy Policy.

By us. We may suspend or terminate your access if you materially breach these Terms, if your use creates security, legal, or abuse risk, or if we discontinue the Service (in which case we will give reasonable notice and a pro-rata refund of any prepaid, unused fees for the discontinued Service). Where practical, we will notify you and give you a chance to cure the problem before terminating.

Upon termination your license to use the Service ends. Sections that by their nature should survive (including ownership, disclaimers, limitation of liability, indemnification, and governing law) survive termination.

THE SERVICE, INCLUDING ALL OUTPUT, SCORES, METRICS, AND FREE TOOLS, IS PROVIDED AS IS AND AS AVAILABLE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT OUTPUT WILL BE ACCURATE OR RELIABLE, OR THAT ANY VISIBILITY, TRAFFIC, OR REVENUE RESULT WILL BE ACHIEVED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE FEES YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED US DOLLARS ($100).

These limits do not apply to your payment obligations, your indemnification obligations, your breach of the acceptable-use section, or to liability that cannot be limited by law (such as fraud or willful misconduct). Each provision of this section allocates risk between the parties and is an essential basis of the bargain.

You will defend, indemnify, and hold harmless Clarity and its officers, employees, and agents from and against any third-party claims, and resulting damages, liabilities, costs, and reasonable attorneys’ fees, arising out of or related to: (a) Customer Content or content you publish using the Service; (b) your connection of, or actions taken through, accounts and properties you connected; (c) your use of the Service in violation of these Terms or applicable law; or (d) your violation of any third party’s rights. We will promptly notify you of any such claim and reasonably cooperate, at your expense, in its defense. We may participate in the defense with our own counsel; you may not settle a claim that imposes obligations on us without our consent.

These Terms are governed by the laws of the State of North Carolina, USA, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in North Carolina, and each party consents to the personal jurisdiction and venue of those courts. Before filing, both parties agree to try in good faith to resolve any dispute informally by contacting the other (for us, support@claritysearch.ai) and allowing 30 days for resolution. Nothing in this section prevents either party from seeking injunctive or other equitable relief for misuse of intellectual property or confidential information.

We may update these Terms from time to time. If a change is material, we will give you reasonable advance notice, for example by email or an in-app notice, before it takes effect. The “Last updated” date at the top reflects the current version. Continuing to use the Service after a change takes effect means you accept the updated Terms; if you do not accept them, stop using the Service and cancel before the effective date.

Questions about these Terms? Email us at support@claritysearch.ai. We read everything.